Home Care You Can Count On, Every Single Visit
Nurse-led, consistent in-home aged care across Melbourne's South Eastern Suburbs. The same carer. The same schedule. Care that actually feels like care.
In-Home Aged Care, Done Differently
Care With Dignity provides nurse-led in-home aged care for older Australians across Melbourne's South Eastern Suburbs. Our care is funded through the Australian Government's Support at Home program, in partnership with Trilogy Care, or privately for those who prefer to self-fund.
We believe that good care starts with knowing the person. That is why we match you with a consistent carer from day one and keep the same schedule every visit. No strangers. No last-minute changes. No call centres. Just reliable, respectful care delivered by a team that genuinely cares.
What We Can Help With
- Personal care: showering, grooming, dressing
- Domestic assistance: cleaning, laundry, shopping
- Gardening
- Meal preparation and nutrition support
- Medication reminders, administration, and management
- Transport to appointments and social activities
- Social support and companionship
- Nursing assessments and clinical oversight
- Complex nursing care: wound care, diabetes management
- Dementia care
- Post-hospital care and recovery support
- Palliative care in the home
Is In-Home Aged Care Right for You?
Older Australians wanting to stay at home
If you or your parent values independence but needs a helping hand, in-home care lets you stay in the home you love with the support you need.
Families across Melbourne's South Eastern Suburbs
We support families across the South Eastern Suburbs of Melbourne. If you are in the area, get in touch and we will let you know if we can reach you.
People who want clinical expertise involved
Karen's nursing background means clinical judgment is built into everything we do. If something changes, we notice and we act.
Care You Can Actually Rely On
Same carer, every visit
We match you with a consistent carer from day one. Your family member knows who is coming, and that carer knows them.
Nurse-led care
Karen's clinical background means the team is trained to notice changes in health or behaviour that a non-clinical provider might miss.
Local and community-based
We are not a national chain. We are a small, local team that genuinely cares about the communities we serve across Melbourne's south-east.
Direct communication
Call or message us directly. You will speak to someone who knows your situation every time.
Private care available
We also offer private care for clients who prefer to self-fund outside of the Support at Home program.
Understanding Your Funding Options
Support at Home and Trilogy Care, explained simply.
What is Support at Home?
Support at Home is an Australian Government funding program that helps older Australians live safely and independently in their own homes. It covers everyday needs like cleaning, showering, and getting to appointments. To access your Support at Home funding, you'll need an approved provider to manage your Government subsidy.
Our partnership with Trilogy Care
Care With Dignity has partnered with Trilogy Care, an approved Support at Home provider, to give you access to quality home care services funded through your Support at Home budget. Trilogy Care manages your care package, while you keep the freedom to choose your service providers, including Care With Dignity.
Both organisations believe in putting you in control. We're here to help you get the most from your care hours and wellbeing by giving you choice, control, and independence.
What this means for you
Working with Care With Dignity and Trilogy Care means more of your Support at Home budget goes towards the care and services you need, and less towards management fees. That means you can stay at home longer with the support that matters most.
Trilogy Care keeps fees transparent and low at 10% across the board, so you get more care hours for your money.
What is self-management?
Self-management puts you in the driver's seat. It lets you choose your service providers, design your own care plan, and decide how your Support at Home budget is spent. You get real control over your care.
What can be funded
- Bathing, hygiene, and grooming
- Nursing and allied health (podiatry, physiotherapy)
- Meal delivery and food preparation
- Help with impairments and continence
- Cleaning, laundry, and household chores
- Home and garden maintenance
- Aids to stay independent
- Transport
- Social outings, groups, and visitors
- Care management
What cannot be funded
- Household bills (food, insurance, utility payments)
- Home appliances unrelated to ageing
- Accommodation costs
- Services funded under another government program (medications, dental care, ambulance, medical gap payments)
Support at Home Pricing
Clear, hourly pricing for our in-home services. Rates vary by day and time of week.
Standard support services
Domestic services, personal care, gardening, accompanied activities, meal preparation, laundry, and assistance with medications. All charged at the same hourly rate:
Nursing services
Social support with transport
1 to 30 km: $115.00 per trip
31 to 75 km: $140.00 per trip
Priced individually
Flexible respite and overnight care are priced to suit each person's needs at the time.
Contact us for a tailored quote.
Prices current as of June 2026 and subject to change.
Already with Another Provider? Switching Is Easier Than You Think.
Your Support at Home funding belongs to you, not your provider. If your current provider is not delivering, you have every right to change. There is no penalty and no waiting period. We handle the transition and make sure nothing falls through the cracks.
Red flags to watch for
- A different carer every visit, no warning, no pattern
- Visits cancelled at short notice or no-shows
- Nobody answers the phone when something goes wrong
- Invoices that do not match what was delivered
- A coordinator who has never met your family member
If any of these sound familiar, contact us.
Three Simple Steps
Check your funding
If you already have a Support at Home package, you can switch to Care With Dignity at any time. Your funding stays with you and there is no waiting period. If you are not yet approved, we can guide you through the My Aged Care process. We also offer private care for those who prefer to self-fund.
Contact us
Call or email us for a friendly, no-obligation chat. We will ask about your situation and explain exactly what we can offer.
We get started
Once everything is in place, we match you with a consistent carer and begin care at a time that suits you.
Common Questions About In-Home Aged Care
Do I need to have a Support at Home package already?
No. If you are not yet approved, we can help you understand the My Aged Care process and what to expect. If you already have a package, you can switch to us straight away. We also offer private care.
What if my parent needs more care than the package covers?
We will be upfront about what your funding level covers and work with you to make the most of it. Private top-up care is also available.
Do you offer private care?
Yes. We offer private care for clients who are not funded through Support at Home, or who want to supplement their funded care.
Which areas do you cover?
We serve the South Eastern Suburbs of Melbourne. Contact us and we will confirm whether we can reach your area.